Subject description - A1M16JAK
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Instructions
| A1M16JAK |
Quality management |
| Roles: | |
Extent of teaching: | 2+2s |
| Department: | 13116 |
Language of teaching: | CS |
| Guarantors: | |
Completion: | Z,ZK |
| Lecturers: | |
Credits: | 5 |
| Tutors: | |
Semester: | Z |
Web page:
https://ekonom.feld.cvut.cz/cs/student/predmety/rizeni-jakosti
Anotation:
Concept of Quality, History of quality management (QM), Current approaches to QM, Approach to quality in EU and CR, Quality management system (QMS) based on ISO 9001, Process management, Quality planning, Metrology in QM, Control of documents and records, Internal audits of QMS, Continual improvement of QMS, Integrated management, Statistic methods in QM, Accreditation and certification
Course outlines:
| 1. | | History of quality management (QM), quality, main principles |
| 2. | | Current approaches to QM, company and industry standards |
| 3. | | EU approach to QM, situation in CR, legal frame of QM |
| 4. | | Quality management system (QMS) based on ISO 9001 |
| 5. | | Management responsibility in QM |
| 6. | | Resource management in QMS |
| 7. | | QM during product realization - customer importance |
| 8. | | QM during product realization - purchasing, control of production and service provision |
| 9. | | Measurement, analysis and improvement in QM |
| 10. | | Continual improvement of QMS, customer satisfaction |
| 11. | | Control of nonconforming product |
| 12. | | QMS implementation and certification |
| 13. | | Accreditation and certification |
| 14. | | Reserve lecture |
Exercises outline:
| 1. | | Quality characteristics, Quality management system (QMS) |
| 2. | | TQM, Quality awards |
| 3. | | Process management |
| 4. | | Requirements for documented QMS, control of documents and records |
| 5. | | Quality planning |
| 6. | | Quality control during product realization - planning |
| 7. | | QM during product realization - design and development |
| 8. | | Metrology in QM |
| 9. | | Internal audit of QMS |
| 10. | | Case studies - nonconformities and their origins |
| 11. | | Integrated management (EMS, ISMS,...) |
| 12. | | Statistic methods in QM |
| 13. | | Selected TQM methods |
| 14. | | Reserve seminar |
Literature:
| 1. | | Jandera, J., Handouts for lectures (available on the web page of the class) |
| 2. | | Dale, B.G., Managing Quality. Hemel Hempstead, Prentice Hall International Ltd., 1994. ISBN 0-13-555145-5. |
| 3. | | Kanji, G. K, M. Asher, 100 Methods for Total Quality Management. London, SAGE Publications Ltd., 1996. |
| 4. | | Nanda, V.: Quality management system handbook for product development companies, CRC Press, New York 2005, ISBN 1-57444-352-6 |
Requirements:
https://ekonom.feld.cvut.cz/cs/student/predmety/rizeni-jakosti
Subject is included into these academic programs:
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| Page updated 14.3.2025 14:51:46, semester: Z,L/2024-5, Z,L/2025-6, Send comments about the content to the Administrators of the Academic Programs |
Proposal and Realization: I. Halaška (K336), J. Novák (K336) |